This position, covered by the Collective Agreement, is a key function in the assembly and manufacturer of MCI coaches. In this role you will install, assemble and test an assortment of coach components within the company set Takt time. Throughout all aspects of this role you will promote a safe working environment and comply with all HS&E regulations including following a

The Customer Service Representative will be successful by responding to incoming customer phone calls, emails, and processing orders in a timely manner, along with providing parts research for customer calls. WHAT YOU WILL DO Provide Motor Coach parts lookup and customer support for the call center. Provide support for the call center and online parts store during operati

As an ARBOC Designer ZEP Group, you will be responsible for the completion of engineering design tasks, Bill of Material releases and projects from concept to implementation. This will include all related design activities, calculations, communications, drawings and bill of material. WHAT YOU WILL DO Completes Engineering design tasks and project assignments which support

The Bi Lingual Customer Service Representative will be successful by responding to incoming customer phone calls, emails, and processing orders in a timely manner, along with providing parts research for customer calls. WHAT YOU WILL DO Provide Bi Lingual Customer Support and Motor Coach parts lookup for the call center. Provide support for the call center and online part

Provide People Services to all levels of the organization and act as a front line management contact and partner to employees and management in areas specific to staffing in recruitment and selection, policy and procedures, employee relations and performance management and improvement programs. What you will do Coordinates and administers the recruitment and selection pro

The Quality Assurance Technician is responsible for ensuring all parts match the customers specifications prior to being released for shipment. WHAT YOU WILL DO Scribe cut lines according to company blueprints Inspect parts for cosmetic flaws Inspect cuts, holes, etc. made by others to ensure accuracy WHAT YOU NEED TO BE SUCCESSFUL Previous inspection experience in a manu

Primary responsibility of this position is for accurate and timely completion of light assembly operations required for various bus and coach parts. During times when there is a lull in bench activity, the associate will be assigned to warehouse operations to receive and store inventory, retrieve product to fill customer orders, package product for shipment to customers a

The PDC Manager's primary responsibility is to oversee and ensure that all Warehouse related processes and procedures are executed per expectations. The position is responsible for the supervision of all warehouse employees while promoting a safe and positive working environment. They will also ensure all employees are working within the PDC work rules and policies and wo

As the liaison for the company and the customer, successfully manage assigned contracts by leading cross functional teams throughout the pre production and build process. Must develop long term business relationships of customer confidence and trust. WHAT YOU WILL DO Must understand the full requirements of each contract assigned. Develop a project plan, identify project

This position will maintain an accurate inventory of parts at the designated locations and will be responsible for moving inventory to and from the receiving docks, expediting when appropriate. WHAT YOU WILL DO Maintain a safe work environment; adhere to safety policies, procedures and processes. Operates forklift, walkie rider, and other material handling equipment to mo

Manages the daily service operations and customer service support of the service center. WHAT YOU WILL DO Supervise technicians to perform quality, timely and efficient work. Prioritizes schedules and assigns work. Promote and schedule training and development of service technicians. Responsible for delivering technician operating performance results in line with establis

Primary point of customer contact for service at MCI. Greets customers on arrival and ensures customer is comfortable. Prepares repair order for in processing of coach. Ensures customer is informed at all times as to repair status of coach by communicating the estimate of charges, changes needed to repair order, closes repair order and delivers completed coach to customer

Reporting to the Service Center Manager, the Parts Advisor will be successfully managing the daily operations of the parts department by monitoring parts stock ordering and ensuring adequate inventory levels are met to support the financial and fill rate goals of the organization. WHAT YOU WILL DO Manage, control and direct the activities of Parts Department supporting Te

The Quality Assurance Technician is a key role within MCI that is responsible for ensuring that our high quality standards for coaches built in our facility are met and to ensure the accuracy of all units delivered to customers. WHAT YOU WILL DO Inspects coach build for quality and accuracy to MCI specifications and standards. Completes and updates required checklists and

As part of our Gillett Tooling Department, the Mold Maker will learn all functions of mold making to create quality molds to customer specifications. WHAT YOU WILL DO Ability to perform procedures for most of the tooling duties such as Lamination Gel coating Sanding Buffing Sheet waxing Pull/cutoff Waxing Work in a team environment and independently Ability to repair defe