Work closely with client and internal and partner organization teams to lead development of strategies for organizing and preparing regulatory documents Lead a project team, and actively participate in development and writing of high quality documents (study level and submission level documents, pharmacovigilance documents) Author documents per client specifications, temp

Monitor, triage, and respond to all the tickets created internally and externally Follow through each ticket from creation to true resolution Advocate on behalf of customers to ensure their ideas and feedback are communicated and responded to accordingly Contribute to the management of the end to end support process and continue to find opportunities in order to improve c