Position Details Test Admin/Proctor P/T $17.75/hour Site location 30851 Agoura Road Suite 302, Agoura Hills, Ca 91013 Schedule Tues & Wed 1 30pm 915pm, Thurs 2pm 845pm, & Fri 11am 3pm Embark on a Thrilling Journey as a Test Center Administrator Are you ready to step into a world of excitement, where every day presents new opportunities? Join PSI, a pioneering, diverse, an

Manage the Client Services management team and provide leadership across the Client Services team as a whole. Collaborate with co director and Vice President regarding staff, daily operational tasks, and management of existing credentialing relationships. Enforce a support structure within the Client Services team that creates an environment of success when servicing clie

Build relationships to understand the client's senior stakeholder initiatives as a partner, not a vendor. Foster a positive client relationship by overseeing client requests, addressing issues, resolving escalations and providing appropriate and professional internal communications. Ensure contractual commitments and service level agreements are being met. Retain contract

Configure and manage clients' item banks in proprietary testing software. Maintain and update items and their classifications in the item bank according to established workflows. Edit and proofread items according to grammar, spelling, test item format, and conformance to client specific style guides. Assemble test forms that meet prescribed criteria and document those re

Daily operations oversight of test center network within geographic region. Maintain relationships for both Owned & Operated and Partner test centers. Manage a virtual team and enforce staff adhere to all departmental, company safety/security policies and protocols. Review and manage employee timecards and expense reports. Review, analyze and manage test center staffing l

Responsible for global benefit and compensation programs, including collecting, analyzing and assessing benefits data and gaps. Oversee relationships with benefit providers to ensure employee information shared is accurate and informative. Working with Parent Company to manage annual renewals (open enrolments and annual 401(k) testing), ensuring compliance to relevant loc

Provide training, guidance, and oversight of Data Forensics Psychometricians and Senior Data Forensics Psychometrics assigned duties. Facilitate goal setting and participate in performance evaluation for assigned team members. Coordinate team member activities and tasks and provide support to meet deliverables. Participate in load forecasting and client program assignment

Performs assignments related to the construction, maintenance, and validation of credentialing assessments. Conducts statistical analyses of test items and examinations (e.g., item calibration, form assembly, equating, scaling and psychometric monitoring) using CTT and IRT (Rasch, 2PL, and 3PL) methods. Very experienced with Winsteps, BILOG MG, Parscale, Polyequate, and o

Design, configure, implement, and maintain all security platforms and their associated software firewalls, intrusion detection/intrusion prevention, antivirus/EDR, URL Filtering, email security gateway, SIEM, vulnerability assessment solutions, DLP Actively take part in and lead the hands on efforts to help protect and defend our network boundaries, keep computer, network

Leadership responsibilities for their Client Services team, including onboarding and training of staff, performance reviews, goal setting, team meetings, personal development etc. Assist and collaborate with department leadership regarding staff, daily operational tasks and management of client relationships. Implementing cross training across the group for business conti