USC's School of Cinematic Arts is seeking a Computer Services Consultant II to join its Technical Support team in Creative Technology. The School of Cinematic Arts is the premiere school for the study of cinematic arts and provides instruction in production, post production, animation, interactivity and gaming, writing, producing and cinema studies. The facilities include state-of-the-art editing labs, animation labs, visual effects labs, interactive studios, scoring and mixing stages, film stages, motion capture stage and theatres, including a 55-seat IMAX theatre.
The Computer Services Consultant II is a member of the Technical Support team responsible for end-user support and equipment maintenance of all computers, software and audio-visual equipment used in the school's instructional spaces.
The ideal candidate will have hands-on experience supporting end-users and advanced technology in the entertainment industry (production, post-production, visual effects, animation, gaming, interactive media and/or audio-visual spaces.) The candidate should possess excellent technical troubleshooting and customer service skills and be adept at supporting both Mac and Windows computers. The role also requires a strong working knowledge of media production software and A/V equipment.
Responsibilities:
This position may be required to work evenings or weekends as needed.
Preferred Education and Experience:
The hourly rate range for this position is $35.12 -$39.47. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
USC employees, by virtue of the university's status as a nonprofit tax-exempt organization, may qualify for public service student loan forgiveness (PSLF).
USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring ordinance. We provide reasonable accommodations to applicants and employees with disabilities.