GENERAL SUMMARY
As an Officer the incumbent manages high profile clients and complex implementation requests.
Working under general supervision the team member will receive, track, and monitor the set-up request process from inception through completion. This role will be responsible for establishing, expanding, and managing our most important external relationships. Responsible for ensuring the delivery of superior client service and quality implementation experience. Will provide phone and email support for various Treasury Management products and services including but not limited to Business Online Banking, Account Reconciliation, Positive Pay, ACH, Tax Payments, Wire Transfers, Cash Vault, Lockbox, and Remote Deposit Capture. As an Officer the incumbent will support annual audits both internal and external. As an Officer the incumbent will be responsible for managing daily validation of assigned reports.
DIRECT REPORTS
Incumbent has no direct reports but will provide support to the team as SME and may coordinate internal department projects and activities which include cleanup projects. The incumbent may direct specific Treasury Management Implementation and Support team members in these efforts.
ESSENTIAL RESPONSIBILITIES
QUALIFICATIONS
OTHER DETAILS
$31.25 - $40.87 / hour
Pay determined based on job-related knowledge, skills, experience, and location.
Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k).
Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our .
Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We believe in diversity, equity, and inclusion in the workplace. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law.
Click here to view the EEO is the Law poster in English. Poster- English
Click here to view the EEO is the Law supplement in English.Supplement- English
Clic aqui para ver la EEO es la Ley poster en espanol. Poster- Spanish
Clic aqui para ver la EEO es la Ley suplemento en espanol.Supplement- Spanish
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